Warranty

Complaints:

Every effort is made to ensure that patients are happy with all aspects of their treatment and our service. If for any reason you are unhappy with the treatment or service you have received, there is complaints procedure in place.

Three year limited warranty

A dentist cannot sincerely predict how long his dentistry will last beyond the number of years he has been in practice.

As we are dealing with human beings, biological tissue and ceramics we cannot guarantee the duration of a restoration or prosthesis in a patient's mouth. We can only offer predictions based on 25 years of practice experience and epidemiological studies.

We appreciate the investment that you are making in your treatment and the risk you are taking in selecting a particular dentist.

Inevitably, a certain percentage of restorations will break for a variety of reasons, some biomechanical others through carelessness or accident. We feel that it is unfair to expect our patient to bear the risk exclusively. We provides a three year limited warranty on our dentistry based upon our patient's commitment to maintain six-monthly recalls and oral hygiene appointments.